Welcome to NextGeneration9-1-1.org

Welcome to ng9-1-1.org. This site is dedicated to keeping up-to-date on the most exciting development in Public Safety in the last 30 years – commonly called “Next Generation 9-1-1”, or NG9-1-1 for short.

What is NG9-1-1?

As early as 2000, NENA, the “National Emergency Number Association” recognized that modern communications advancements had left our traditional 9-1-1 system behind. NENA published a “Future Path Plan” in 2001 that laid out the issues and ways of addressing them. In 2006, the U.S. Dept. of Transportation began a project to study how the current 9-1-1 services infrastructure could be enhanced to support emergency communications in today’s wireless-enabled environment. The project had 3 stated goals:

  • Establish the foundation for public emergency services in a wireless mobile society
  • Pave the way for fundamental changes (who, what, where, how) in moving emergency information
  • Enable 9-1-1 "calls" from most types of communication or networked device

Note that the word “calls” actually includes things like text and multimedia messaging, and even more. What this means for the public is that we will be able to contact the local 9-1-1 center, not only from our home phone, but also from our cell phone, PDA or other IP-enabled device, by calling, or even sending a text or multimedia message. The multimedia message can contain pictures, and even video. What it means to Public Safety professionals is that there will be a lot more data coming in to the PSAP (Public Safety Answer Point – a 9-1-1 center) than ever before, not only from the public, but also from sophisticated sensors, wireless-enabled vehicles, 2nd tier responders, and other PSAPs and agencies.

NG9-1-1 is, without a doubt, the most significant enhancement of the 9-1-1 infrastructure since the ability to deliver ANI/ALI (phone number / address information) was added in the 1970’s. But the full capabilities of NG9-1-1 go far beyond just being able to handle text, picture and video messages. And the full implications to both the public, and to Public Safety officials, go far deeper than you might imagine. A great deal of work has been done since 2006. NENA has, of course, made huge contributions to the effort to make NG9-1-1 a reality, and there have been many other contributors, both public and private. NENA began design work on an NG9-1-1 architecture in 2003, and has published key specifications (see www.nena.org) that have come to be known as the “i3 architecture. To learn more about what NG9-1-1 really is, and what it means to you, click here: About NG9-1-1…