Appreciation from NENA - The 9-1-1 Association
March 7, 2011
This letter is to express the appreciation of NENA and its Technical and Operations Leadership
for your willingness to supply resources, knowledge, and time, in the person of Michael Smith, to
NENA's development work in support of the 9-1-1 industry and 9-1-1 service. Some of NENA's
objectives are to:
- bring together public and private sector partners to provide insight, direction, and guidance to ensure the continued availability and accessibility of emergency number systems.
- take a leadership role in managing the accessibility, effectiveness, and advancement of modern, migratory, and NG emergency number systems to aid first responders in saving lives.
- innovate solutions that address critical issues in emergency number management to improve public safety.
Michael has been and remains a major contributor to multiple NENA Committee efforts, which include: unselfish service to NENA in the Next Generation 9-1-1 PSAP working group. Michael has done an outstanding job co-chairing the group. He has an in depth understanding of the industry and new technology. He is a a personable, organized and productive co-leader. Michael toolk the lead on the successful ICE 3 - Logging event. He has also done most of the technical work for the Logger interface.
We very much appreciate Michael's continual willingness to provide knowledge, objectivity, and time to NENA's efforts.
We recognize that resources continue to be scarce in the business environment, and we appreciate your willingness to continue to support NENA's efforts, which are more critical to the future of 9-1-1 every day. If we can be of assistance in making your commitment more effective. please do not hesitate to contact any of us.